Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Store Policies
At Andrew Lever Goldsmiths We specialize in handcrafted, made-to-order jewelry. Due to the personalized nature of our work, all custom pieces are non-refundable and non-exchangeable. During the design process, we work closely with you to ensure complete satisfaction before production begins.
2. Returns & Exchanges
For non-custom items, we offer returns or exchanges within 14 days of purchase, provided the item is unused and in its original condition. Proof of purchase is required.
Custom or engraved items are not eligible for return unless faulty.
3. Repairs & Resizing
We stand by the quality of our craftsmanship. If your piece requires repair due to a manufacturing fault within 12 months, we will fix it free of charge.
We also offer paid services for resizing, restoration, or general repairs — contact us for a quote.
4. Shipping
We offer secure, insured shipping on all purchases. Custom pieces may require 2–6 weeks for completion depending on design complexity. You’ll receive estimated delivery timelines during the order process.
5. Guarantee of Craftsmanship
Each piece from Andrew Lever Goldsmiths is handcrafted to the highest standards. We use responsibly sourced materials and traditional goldsmithing techniques, ensuring every item is made to last.
6. Privacy
We respect your privacy. Any personal details you provide are used solely to complete your order and will never be shared or sold to third parties.
7. Contact
For any questions or concerns, please contact us directly at:
📞 [Insert your phone number]
📧 [Insert your email address]
📍 [Insert shop location if applicable]